The main task of outbound center is to call the customers and do a survey,
they can take both Yes or No.
The requirements are
- A team of 10/20 agents
- Making outbound calls to the UK (1pm to 9pm GMT)
- Full voice recordings of all applications made
- VOIP or IPLC to the UK
- Ability to upload voice files to our FTP as the shift is going on
- An onsite trainer to be taught on the process
- Data of UK homes or title, first name, last name and address
The process is
- Business to Consumer
- Making call of UK homes and asking the customer to complete a simple market research survey
- The survey is a maximum of 5 questions and is tailored to the customers age
- Expected applications per hour is 4 (average call length is 3 minutes)
- Each call should fixed up with a positive answer .
- This is not a sales campaign purely asking the customer questions, so no collection of any banking / personal information
We will provide
- CRM information
- Training over the telephone initially with a view to support with extra onsite training once the campaign is up and running
- 24 hour verification from our facility in UK of applications submitted
- Online statistics of accepted applications as the shift goes on
- Daily and weekly reports of mistakes / disqualified application submitted
- Billing on a 14 days cycle - with guaranteed orders for positive responses for the questions asked
- Payments will be made from the UK and will settled within 7 days of invoice receipt
- Support of growing the questions asked with new clients coming on board on a monthly basis
* PAYMENT : 4 GBP PER AGENT PER HOUR
* YOU CAN START THIS PROCESS WITH MIN 5 SEATS OR 10 SEATS
* We want centers for immediate start this process.
* Signup:- with Client in UK (or Online)
* Dialer and VOIP will be manage by the centers itself.
