BPO Campaigns

Client is looking for Call Centres to manage our outbound, inbound calls and email support. 

Details:- 1. Centre will get 50,000 Rs per seat per month fix.

2. Extra incentives will be there.

3. Targets will be there.

4. Targets will be very light and achieve able.

5. Monthly payment.

6. Tax will be paid extra.

7. Employees should MBA in HR. Freshers can perform this job.

8. Data will be provided.

Scope of the work:- 1. Agents have to call job seekers and suggest them about newjob opening. 

2. We will call only people who are looking for job change. We may not entertain freshers.

3. In our job portal we are providing amount of 70% of first salary as a reward to jobseeker after successful interview making us unique. Hereby agents will suggest job seekers about this proposal of reward.

4. This reward will attract job seekers towards us and centre will be able to achieve targets easily.

5. Centre can start this project by having 5 agents in beginning and can increase up to 50 seats later on. 

6. Agents have to speak very polity with job seekers. 

7. Complaint will be treated as penalty of 5,000 Rs. 

8. Training will be provided.

9. Daily MID will be followed up.

10. Shift timings will be 9 am to 6 pm.

11. Saturday and Sunday will be working days.

12. One weekly of can be any day apart from Saturday and Sunday. As per desired by centre.

13. Targets:- Targets will be 20 Closings per month per centre for the salary package of 10 lacs Rs

Or 

40 Closing of salary package of 5 lac 

Or 

100 closing of package of 2 lacs

Per seat per month.

*Here the package means salary per annum for job seeker which is offered by Company who wants new employees.

Training: The trainer will check the agents, Technical Infrastructure and feasibility of the Centre based on which we will provide the master SLA to the Centre. Online site training for 7 days shall be provided.

Recruitment

Centre to recruit the advisor with the following skills.

·         Good Communication

·         Good Customer services Skills

·         Good Selling & Convincing Skills

·         Attitude & Stability

·         Good Analytical skills

·         Basic computer skills.

Hello Team,

For the first time we are offering Inbound & Outbound verification  Program.

They want to partner with Call Centers which can handle Inbound & Outbound appointment setting for their captive center. Hence, our tie-up is with the  Company and all Centers will be routed through our Counterpart.

1.     All calling data are provided by the Client.

2.     All Inbound Calls are routed from the Client’s Toll-Free to the Center.

3.     Payment is every month, in INR directly to Center’s Bank Account.

4.     Payout is 36500 Flat subject to Quality and SOW adherence.

5.     We require minimum 8-10 agents in Pilot Phase and maximum 100 agents per shift x 2 shifts.

6.     Growth is purely based on quality performance and management of inbound leads.

7.     First Shift Timing (IST): 9.30 AM to 6.30 PM

8.     Working Days Monday to Saturday for Two Weeks a Month (alternative weeks)

We require hard working centres that are willing to sustain operations on a flat payout of 36500 per seat per month (subject to quality and SOW adherence) and have a capacity to grow to at least 100 seats over a period of 4-6 months.

We would also be more than happy to work with a single Unit that can accommodate up to 200 agents, which meet the Client’s requirements, rather than manage 2-3 difference centres.

Please note commercials mentioned below:

Total Consultation, Including

1)   First Installment on
2)   Signup sla direct client

Please see the requirement received from Bangalore based E-Commerce Company. Client is a XXXXXXX associate group company.

Company : E-commerce based organization located in Bangalore is looking for a Call Center to take care of the Inbound  for them. 

Scope : Inbound calls, Chat Support, Order taking, Query Handling, Shipping and deliveries, Complaints and Customer Satisfaction.

Seats : Total of 30 Seats for Inbound 

Payout : INR 32,500 +Taxes for Inbound Agent 

Payment : Monthly basis to the center account directly.

Training : Will be given by the Client, Client will also provide CRM and other tools to the center.

Signup : Bangalore

Charges is Rs 7 lakhs + Travelling expenses

With reference to our conversation regarding Domestic Voice project. Please check all details about process & confirm me about your decision ASAP, with your company profile. As we have limited seats for process.

Project: - Inbound Customer Support Campaign for Counselling (DOMESTIC VOICE PROJECT)

We would like to inform you that client is an authorized partners for Airtel, Vodafone, idea, Aircel, BSNL for value added services. As we know about this VAS (value added services), It is helpful for us such as mobile entertainment, ringtones, games, caller tunes, messaging,cricket updates etc.

About Profile: The requirement we have it for counsellors who can give advice over the phone depending on users problem. It is very interesting and attractive profile for the females who needs job. We are just looking for the centers which have female employee who can give satisfactory answers to the user, who is using our value added services and paying us to get a satisfactory solution of their problems.

Agent Role: We have an urgent requirement for female candidates who can chat on chat id, attractive profile for them who likes chatting or counselling or making friends, here we are not looking for any kind of product knowledge or degree as profile requirement.

Designation - Advice expert (Counsellor)

Responsibility - Giving solution to the customers over the phone according to customer problems, it can be personal or professional.

Productivity hours- 10 hours

Technology Require- No technology Require, can start this process With SIM Cards.

Location – All Over India

Payout Slab: Rs. 50/hour to 150/-INR Based on city & performance

Agents Require- 15 Min. (Females Only)

Earning Aspects: Rs. 70 X 10 hours /day = Rs. 700 / day /Agent

Monthly income = Rs.700 X 30(Days) = 21000/month/Agent

Call Center Monthly Earning (Approx) = 21000X 15(Agents) = Rs 3,15,000/- Month

Documentation For Project:

Scan documents require for the process & hard copy of the same after self attestation.

>> 1. Company Profile
>> 2. Company Pan Card
>> 3. Company Address Proof
>> 4. Pan Card (Owner /Partner)
>> 5. Id & Address Poof (Owner /Partner)
>> 6. 2 Photograph of Owner (Owner /Partner)
>> 7. Signature (Owner /Partner)
>> 8. Thumb Impression (Owner /Partner)
>> 9. Company Stamp
>> 10. Signed Agreement (Get printout on Rs.-10/-Stamp paper)
>> 11. Service tax No